Inside Sales Engineer

Day to day duties of the role:
• Manage inquiries from distributors and customers and generate quotations from a price list within customer specified time frame.
• Work with plant engineering departments to generate special pricing quotations where required.
• Complete Order Management including order entry and processing, transmittal of drawings and documents, preparation of Vendor Data Books, preparation of shipment and import documentation, arranging shipment to customer location, etc.
• Responsible for cataloguing daily activities, recording customer information, tracking competitor activities, identifying pricing trends and changes in market conditions.
• Assist customers and distributors with selection of the appropriate technical solution for a given application.
• Provide support to Regional Sales Manager’s (RSM’s) including the regular quotation, bookings and shipment reports, documentation/drawings collection and submission for specific EPC projects.
• Prepare Discount Approval Requests (DARs) for Management approval when required.
• Analyse Letters of Credit for orders, and vetting customer terms and conditions prior to submittal for other departments.
• Ad-hoc project and administrative duties as assigned.
• Provision of a premium delivery service to customers.
• Support and monitor all quality audit requirements.
• Keep filing of certs and documentations for each order.
• Assist agent to complete the custom clearance for imported products.
• Complete Daily duties in a timely and efficient manner.

Essential Requirements:
• Strong English-speaking and writing skills.
• 2+ year’s technical sales support experience within a related industry.
• Self-starting, proactive and ability to achieve objectives with minimal supervision.
• Excellent communication, interpersonal and motivational skills.
• Customer focused.

Desirable requirements:
• Qualification in Engineering (Mechanical, Chemical or Civil) or Science Discipline.
• Additional language skills would be a distinct advantage.
• Qualification in a Business discipline.
• Experience in pressure relief devices industry.

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